Ballard Pest Control respects your privacy and is committed to protecting the personal information you provide through our website. This Privacy Policy explains what information we may collect, how we use it, and the steps we take to protect it.
By using this website or submitting information through the website, you agree to the practices described in this Privacy Policy. We may update this policy from time to time. Any changes will be posted on this page and will apply to information collected after the updated policy is posted.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Mailing or service address
- Email address
- Telephone number
- Information submitted through contact, quote request, service request, or other website forms
- Other information you choose to provide when communicating with us
We use this information to respond to your inquiries, provide requested services, communicate with you regarding your account or service needs, schedule or manage pest control services, improve our business operations, and maintain appropriate business records.
Website Forms
Information submitted through forms on our website may be stored within the website’s database and/or transmitted to systems used by Ballard Pest Control to process inquiries and provide services.
We may retain form submissions as reasonably necessary for customer communication, recordkeeping, internal business operations, and improving our services.
We do not sell personal information submitted through our website.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve the website and understand how visitors interact with it.
These technologies may collect information such as:
- Browser type
- Device type
- Operating system
- Pages visited
- Referring websites
- Approximate geographic information
- Date and time of visits
- General website usage and interaction information
We may also use third-party analytics, advertising, or website services that use cookies or similar technologies.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
How We Use Your Information
Information collected through this website may be used to:
- Respond to questions and service inquiries
- Provide estimates or requested information
- Schedule and provide pest control services
- Communicate about existing or requested services
- Maintain customer and business records
- Improve our website, services, and customer experience
- Protect against fraudulent or unauthorized activity
- Comply with applicable legal requirements
Sharing of Information
Ballard Pest Control does not sell your personal information.
We may share information with employees, contractors, service providers, or other third parties when reasonably necessary to operate our business, maintain our website, communicate with customers, or provide requested services.
We may also disclose information when required or permitted by law, including when necessary to:
- Comply with a legal obligation or governmental request
- Protect the rights, property, or safety of Ballard Pest Control, our customers, or others
- Prevent or investigate suspected fraud or unauthorized activity
- Enforce agreements or protect our legitimate business interests
Third parties that process information on our behalf are expected to appropriately safeguard that information.
Cookies and Website Analytics
Our website uses Google Analytics to help us understand how visitors use and interact with our website. Google Analytics may collect information such as:
- Pages visited
- Time spent on the website
- Referring websites or sources
- Browser and device type
- Operating system
- General geographic information
- Interactions with website content
Google Analytics uses cookies and similar technologies to collect and analyze website usage information. We use this information to understand website traffic, evaluate the effectiveness of our website, and improve our services and online experience.
Information collected through Google Analytics is processed in accordance with Google’s privacy practices.
You may control or disable cookies through your browser settings. You may also use privacy controls or tools made available by Google to limit the collection of analytics information.
Disabling certain cookies may affect some website functionality.
Email and Other Communications
If you contact Ballard Pest Control by email, website form, telephone, or another communication method, we may retain the information you provide as necessary to respond to your request and maintain appropriate business records.
If we send marketing or promotional emails, you may opt out of future promotional communications by following the unsubscribe instructions provided in those messages.
You may still receive communications that are necessary for providing or managing services you have requested.
Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.
Third-Party Websites and Services
Our website may contain links to websites or services operated by third parties. Ballard Pest Control is not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of any third-party websites or services you use.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain appropriate business and legal records, comply with applicable laws, and resolve disputes.
Retention periods may vary depending on the type of information and the reason it was collected.
Your Privacy Choices
You may contact Ballard Pest Control if you would like to ask questions about personal information you have provided through our website or request that inaccurate information be corrected.
Certain privacy rights may also be available to you depending on where you live and applicable law.
Children’s Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.
Changes to This Privacy Policy
Ballard Pest Control reserves the right to update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
We encourage visitors to periodically review this Privacy Policy for changes.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way Ballard Pest Control handles personal information, please contact us through the contact information provided on our website.
Effective Date: September 25, 2026
